Shipping & Delivery

At Scout, we take great care to ensure that your orders arrive safely and on time, so you can enjoy your unique finds as soon as possible.

Shipping Options
We partner with trusted local and regional courier services to provide reliable and secure delivery. Shipping options and costs will be clearly displayed at checkout, based on your delivery location and the product’s origin.

Delivery Times
Each product on Scout is carefully crafted and often made to order. Estimated delivery times may vary depending on the artisan, product availability, and your location. You will receive a confirmation email with tracking details once your order has been shipped.

• Local orders: Typically delivered within 1–3 business days.
• Regional orders: Usually delivered within 4–7 business days.

Please note that certain custom or personalized items may require additional processing time.

Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can track your shipment at any time through our website or the courier’s portal.

Shipping Fees
Shipping fees are calculated at checkout and may vary depending on item size, weight, and delivery destination. Occasionally, we offer free shipping promotions — stay tuned through our newsletter or social media.

Customs & Duties
For international orders, customs duties and import taxes may apply based on your country’s regulations. These charges are the responsibility of the customer and are not included in Scout’s shipping fees.

Questions & Support
If you have any questions about your shipment, please contact our support team. We’re here to help ensure your experience is smooth and enjoyable.